How do I place an order?
To place an order, simply browse our website and add the desired items to your shopping cart. Once you have finished selecting your items, proceed to the checkout page and follow the prompts to enter your shipping and payment information. Finally, review your order and click on the "Place Order" button to complete your purchase.
What payment methods do you accept? We accept major credit cards, including Visa, Mastercard, American Express. We also offer the option to pay through PayPal for added convenience and security.
How long does shipping take?
Shipping times may vary depending on your location and the shipping method chosen at checkout. Generally, orders are processed within 1-2 business days. Standard shipping within the United States typically takes 5-7 business days, while international shipping may take 10-15 business days. Please note that these are estimated delivery times and actual delivery may vary.
Do you offer international shipping?
Yes, we offer international shipping to select countries. During the checkout process, you will be able to see if your country is eligible for shipping. Please note that international customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receiving the item for a refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions and eligibility criteria.
Can I track my order?
Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
How can I contact customer support?
If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us by emailing [email protected] or by using the contact form on our website. We strive to respond to all inquiries within 24 hours.
Are your products hypoallergenic?
While we strive to provide high-quality and hypoallergenic products, we cannot guarantee that all individuals will not have an allergic reaction. If you have known allergies or sensitivities, we recommend checking the product descriptions for materials used and conducting a patch test before wearing the item.
If you have any other questions or need further information, please do not hesitate to reach out to us. We are here to assist you!
